Contact Us

Choose your preferred method of contact to connect with our Client Advisor team.

CALL US

Our Client Advisors are here to help, providing information on your inquiries and advice on your purchases:

  • Monday to Friday 10am – 5pm ET

  800-988-7499

CHAT WITH US

Our Live Chat Client Advisors are available to assist:

  • Monday to Saturday: 10am – 8pm ET
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EMAIL US

Please allow us up to 24 hours to respond to your inquiry

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FREQUENT QUESTIONS

 

check order status

By logging into your LOC516 Customer Account, you can access your eGift Card balance, get order status updates, initiate returns, manage your wish list, and review/update your account information 24/7/365.

How To Log Into Your Customer Account: To log into your customer account, go to the main Menu, then “My Account”. 

Lost/Forgotten Customer Account Login Password: If you have forgotten/lost the password you created during checkout, you can request a password reset on the Customer Account login page by going to the Main Menu, then “My Account”.